/FAQs

Due to the individual handcraft of each crystal/glass piece, uniformity in size, weight, shape and color cannot be guaranteed.

All glass or crystal items may have slight variations, such as tiny bubbles or flow marks and are not considered as defects.

For crystal/glass awards with base, the base are shipped unattached, therefore please note that the ultraviolet gluing process may unavoidably produce slight bubbles, adhesive striations and other minor distortions.

At least 300dpi, preferably in eps, pdf, jpeg, ai, psd file

Yes (per new logo/image charges is applicable if require)

All prices quoted are before GST

7-10 working days upon order/artwork confirmation

Mon – Fri from 8.30am to 6pm
Sat 8.30am to 12.30pm

37 Lorong 23 Geylang, #09-01, Yu Li Industrial Building, Singapore 388371

You can submit an online enquiry for the products that you are interested in. Alternatively, you can drop us an email at sales@emi.com.sg.